Trusted Trade – Terms & Conditions
Last Updated: 20-08-2025
Welcome to Trusted Trade. By accessing or using our website (www.trusttrade.au), you agree to these Terms & Conditions (“Terms”). If you do not agree, you must not use our site.
By using Trust Trade to search for and contact trades, you agree to the following Terms.
1. Purpose
Trust Trade is an online directory that connects customers with verified trades. We provide information and contact details of trades in your area but are not a party to any agreement between you and a trade.
2. Information on Trades
Trust Trade verifies information provided by trades at the time of onboarding.
We cannot guarantee that licenses, insurance, or certifications remain current or valid at all times.
You are responsible for making your own checks before hiring a trade.
3. Customer Responsibility
You engage trades listed on Trust Trade at your own risk.
All quotes, agreements, payments, and outcomes are strictly between you and the trade.
You are responsible for confirming the trade’s suitability, qualifications, and insurance before work begins.
4. Limitation of Liability
Trust Trade acts solely as a directory service.
We do not supervise, control, or guarantee the quality, safety, legality, or completion of any trade’s work.
We are not liable for:
Poor workmanship, damages, or delays,
Personal injury, property loss, or financial loss,
Any disputes between you and a trade
5. Indemnity
You agree to indemnify and hold harmless Trust Trade, its directors, officers, and employees from any claims, damages, or losses (including legal fees) arising out of your dealings with a trade.
6. Privacy & Data
Trust Trade collects and stores information you provide to help connect you with trades.
Your enquiries are sent directly to the selected trade.
We will not sell your personal data to third parties.
7. Amendments to Terms
Trust Trade may update these Terms at any time. Updated Terms will take effect once published on our website. Continued use of the platform constitutes acceptance
8. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
9. Agreement
By using the Trust Trade website, you confirm that:
You have read and understood these Terms & Conditions, and
You agree to use the platform at your own risk, with Trust Trade having no liability for the services you receive.